Refund Policy
Last Updated on Februrary 27 2019
Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 60 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at horoscopestone@gmail.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at horoscopestone@gmail.com and send your item to: HoroscopeStone/SuccessAffirmation, 
119B Canberra Crescent #04-321 Singapore 752119

Shipping
To return your product, you should mail your product to: HoroscopeStone, 119B Canberra Crescent #04-321 Singapore 752119
You will be responsible for paying for your own shipping costs for returning your item. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a traceable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.
Damaged Orders: HoroscopeStone/SuccessAffirmation will provide a full refund/replacement if:
– Orders arrived damaged.
– Order arrived damaged but the customer doesn’t want the replacement to be sent.
>You will send to horoscopestone@gmail.com
– Order number.
– Photos of the damaged item to prove damage.
   
Chia. SP
Founder of HoroscopeStone.com/SuccessAffirmation.com
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